Track
Enterprise-grade PMS integration. StayReply handles guest messaging for Track-managed portfolios with full reservation context.
Track Hospitality Software (now part of Lodging Engine) is one of the leading PMS systems for professional vacation rental managers. The StayReply + Track integration syncs your full reservation pipeline and handles guest messaging across your entire portfolio.
What you get with this integration:
Full reservation sync: Track bookings flow into StayReply in real-time
Property-level knowledge bases: Each Track property gets its own AI-trained knowledge base
Owner reporting context: Replies respect the owner relationship behind each property
Multi-user dashboard: Your existing Track team sees all StayReply activity
Two-way sync: Messages appear in both Track and StayReply
Audit trail integration: Compliance-friendly logs of every reply sent
Getting Started:
Log into your StayReply dashboard and navigate to Integrations
Select Track and click Connect
Authenticate via Track API credentials
Choose which properties to sync
StayReply builds knowledge bases and starts auto-replying
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on how to integrate ?
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